SAN ANTONIO — UTSA released the following information for fans planning to attend the Hometown Showdown presented by H-E-B between the Roadrunners and UIW at 5 p.m. Saturday, Aug. 31, at the Alamodome.
SECURITY PROCEDURES/CLEAR BAG POLICY
UTSA is committed to ensuring a safe and enjoyable fan experience. The university works closely with the City of San Antonio, the San Antonio Police Department and other law enforcement agencies to provide a safe and secure environment at the Alamodome for UTSA home games.
The Alamodome has implemented a Clear Bag Policy that limits the size and type of bags that may be brought into the Alamodome. Without exception, ALL BAGS will be screened prior to event entry, including medically necessary and diaper bags. ALL BAGS that do not meet the Clear Bag Policy specifications, must be returned to your vehicle or discarded. Fans are strongly encouraged to allow additional time for entry into the facility. Please visit alamodome.com/plan-your-visit/clear-bag-policy for more information.
Alamodome rules and security policies can be found at alamodome.com/plan-your-visit/facility-rules-security.
TRANSPORTATION
VIA U-Pass Game Day Service
Boarding Begins — 2.5 hours prior to kickoff (2:30 p.m. Saturday)
VIA Route— Riders will board VIA route 93 - Alamodome Express
Pick Up & Return Location at UTSA— Campus Oval on the UTSA Main Campus
Alamodome Drop Off and Return— VIA route 93 - Alamodome Express will drop off at the Alamodome
Return to UTSA — At game's end, buses will depart from the Alamodome to the UTSA Campus Oval
U-Pass— UTSA students and employees will use their VIA U-Pass to board. Learn more about the U-Pass program, including how to access your account, at utsa.edu/via.
Day Passes — Available through a ticket trailer on site for $2.75 for non-UTSA VIA U-pass holders
Special Event Service
Beginning at 2:30 p.m. Saturday, VIA will offer Special Event Service from three (3) convenient locations:
• Crossroads Park & Ride (151 Crossroads Boulevard)
• Madla Transit Center (1584 Cantrell Drive)
• AT&T lot across from UIW (E. Hildebrand at UIW Entrance)
Return service will run for one hour following the end of the game.
Special Event Service is $2.50 each way with discounts for $1.25 each way available for students (must have valid ID).
In addition to Special Event Service, VIA Primo (100) and VIVA centro (301) will be detoured to serve the Robert Thompson Transit Center at the Alamodome, beginning at 3:30 p.m. and continuing for one hour after the conclusion of the game. Fare is $1.30 (.65 for students) each way.
For more information, please visit viainfo.net/UTSA/.
RIDESHARE
The drop-off and pick-up location for rideshare users is located in the parking lot next to the Henry B. Gonzalez Convention Center at the corner of Montana Street and Tower of Americas Way.
PARKING
Parking in Alamodome Lots A, B and C is limited to fans who already have purchased permits. A limited number of disabled parking spaces are available on a first-come, first-served basis.
Alamodome Lots A, B and C will open at 8 a.m. for those who have valid parking passes. Please do NOT enter the lots prior to 8 a.m. or staff will ask you to vacate your spot(s) and re-enter once the lots are open.
Paid parking is available in parking lot next to the Henry B. Gonzalez Convention Center at the corner of Montana Street and Tower of Americas Way. There are numerous other city and private parking areas close to the Alamodome that also sell parking on game days. Check with the lot owner about their tailgating rules.
UTSA students, faculty and staff may park in any unmarked spaces with a valid UTSA parking permit on Saturdays at the Downtown Campus under I-35.
TICKETS
Tickets are available and may be purchased by calling or texting 210-458-UTSA (8872) or by visiting goUTSA.com/tickets. The Alamodome Box Office will open at 2:30 p.m. Saturday. General UTSA Will Call is located at the North East Box Office. The customer service window to aid UTSA student or season ticket holders with ticketing issues will be at the South East and North East box offices.
ALAMODOME ENTRY
Doors will open to the public at 3:30 p.m. Fans are encouraged to be in their seats by 4:30 p.m. for the pregame festivities on the field featuring the Spirit of San Antonio Marching Band and Rowdy Rush. The Alamodome has introduced countdown to kickoff alerts in the parking lots in the hour leading up to game. The security team will visit the parking lots to sound an air horn at one hour, 30 minutes and 15 minutes prior to kickoff to help remind fans to begin heading to the Alamodome.
GAME DAY EXPERIENCE
• Rowdy Town opens at 2 p.m. in H-E-B Plaza on the north side of the Alamodome. Food and drinks will be available for purchase from Alamodome Concessions and fans can enjoy numerous activities, including:
- H-E-B Interactive Toss-Up game
- H-E-B Q-Trailer with food samples
- Rowdy Runners Kids Zone featuring inflatable games
• The first hour of the Credit Human Pregame Radio Show with Andy Everett will air live on Ticket 760 AM from Rowdy Town beginning at 3 p.m. UTSA Athletics Director Lisa Campos will be a guest on the show at 3:30 p.m.
• The UTSA Alumni Tailgate will open at 2 p.m. in Lot C. The UTSA Alumni Association invites fans to the official Roadrunner Nation tailgate for food, music, a live watch party and more. For more information, visit the UTSA Alumni Association website.
• The Spirit Walk will take place at approximately 3 p.m. The UTSA football team will walk from Cherry Street east of the Alamodome down a path between Lots B and C and to the south end of the facility. Fans can look for orange smoke in this area to know when it's time for Spirit Walk.
• Fans can buy the latest UTSA apparel and accessories from Rowdy Campus Store, which will be set up in H-E-B Plaza. Merchandise sales counters are also located inside the Alamodome on the Plaza and Club Level concourses.
• Additional concessions operations have been opened including mixed beverage locations on each open level of the Alamodome. Alcoholic beverages can be carried between levels.
• A customer service text messaging system will be available throughout the UTSA football season. Customers who encounter difficulties with unruly fans or facilities maintenance issues may text 69050 to request immediate assistance from the Alamodome staff. All assistance texts must begin with the word "Alamo" followed by a space and must include the type of request (i.e., spill or unruly fan) along with the location or section, row and seat number of the person requesting assistance.
GAME DAY PROGRAM
Fans can pick up a free UTSA game day program in the north and south concourses inside the Alamodome. To view the digital game program, please visit digital.learfieldimgcollege.com/utsa.html.
