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SAN ANTONIO — UTSA released the following information for fans planning to attend the Roadrunners' home football against Baylor at 6 p.m. Saturday, Sept. 8, at the Alamodome.
SECURITY PROCEDURES/CLEAR BAG POLICY
UTSA is committed to ensuring a safe and enjoyable fan experience. The university works closely with the City of San Antonio, the San Antonio Police Department and other law enforcement agencies to provide a safe and secure environment at the Alamodome for Roadrunners games.
In order to expedite fan entry into the Alamodome, the facility has implemented a Clear Bag Policy that limits the size and type of bags that may be brought into the Alamodome. Without exception, ALL BAGS will be screened prior to event entry, including medically necessary and diaper bags. ALL BAGS that do not meet the Clear Bag Policy specifications, must be returned to your vehicle or discarded. Please visit http://www.alamodome.com/plan-your-visit/clear-bag-policyfor more information.
TRAFFIC
Heavy traffic congestion is anticipated in the Alamodome and downtown areas. Fans are strongly advised to plan to arrive at least one (1) hour prior to game time.
PARKING
Parking in Alamodome Lots A, B and C is limited to fans who already have purchased permits. Spots are available on a first-come, first-served basis to those with valid passes for those lots. A limited number of disabled parking spaces are available on a first-come, first-served basis.
Alamodome Lots A, B and C will open at 8 a.m. for those who have valid parking passes. Please do NOT enter the lots prior to 8 a.m. or staff will ask you to vacate your spot(s) and re-enter once the lots are open.
Paid parking is available in parking lot next to the Henry B. Gonzalez Convention Center at the corner of Montana Street and Tower of Americas Way. There are numerous other city and private parking areas close to the Alamodome that also sell parking on game days. Check with the lot owner about their tailgating rules.
UTSA students, faculty and staff may park in any unmarked spaces with a valid UTSA parking permit on Saturdays at the Downtown Campus under I-35.
TRANSPORTATION
Beginning at 3:30 p.m. on Saturday, VIA will offer Park-and-Ride service from three (3) convenient locations:
• UTSA Main Campus — Park in Tobin Avenue Garage for free (UTSA Main Campus Map)
• Crossroads Park & Ride (151 Crossroads Boulevard)
• Madla Transit Center (1584 Cantrell Drive)
Return service will run for one hour following the end of the game.
Park & Ride Service is $2.50 each way with discounts for $1.25 each way available for children ages 5-11 as well as senior citizens 62 and older, Medicare recipients, persons with disabilities and students with a valid VIA ID. VIAtrans customers and children ages four and under ride free. VIA monthly passes are not valid for this service.
UTSA students with a valid ID may purchase tokens at a rate of $1.25 each way ($2.50 round trip). Students may ride a free shuttle to the Alamodome between 1-3 p.m. ONLY, which leaves from in front of Laurel Village. A token is required for the return trip.
In addition to Park & Ride Service, VIA Primo (100) and VIVA centro (301) will be detoured to serve the Robert Thompson Transit Center at the Alamodome, beginning at 3:30 p.m. and continuing for one hour after the conclusion of the game. Fare is $1.30 (.65 for students) each way.
Tickets can be purchased in advance using VIA's goMobile app. Tickets also are available at the University Center on the UTSA Main Campus or any VIA Information Center. Park & Ride tokens also can be purchased (cash or credit card) on game day at the kiosk at each Park & Ride location.
For more information, please visit https://www.viainfo.net/UTSA/.
RIDESHARE
The drop-off and pick-up location for rideshare users is located in the parking lot next to the Henry B. Gonzalez Convention Center at the corner of Montana Street and Tower of Americas Way.
UBER is the official rideshare partner of UTSA Athletics. Use promo code DEFENDTHEDOME and receive $10 off your ride that ends or starts at the Alamodome on game days.
TICKETS
Tickets are available and may be purchased by calling 210-458-UTSA (8872) or by visiting http://goUTSA.com/tickets. The Alamodome Box Office will open at 3:30 p.m. on Saturday. General UTSA Will Call is located at the North East Box Office. The customer service window to aid UTSA student or season ticket holders with ticketing issues will be at the South East and North East box offices. Doors will open to the public at 4:30 p.m.
GAME DAY EXPERIENCE
• The Spirit Walk will take place at approximately 4 p.m. The UTSA football team will walk from Cherry Street east of the Alamodome down a path between Lots B and C and to the south end of the facility. Fans can look for orange smoke in this area to know when it's time for Spirit Walk.
• Rowdy Town opens at 3 p.m. in H-E-B Plaza on the north side of the Alamodome. Fans can enjoy numerous activities, including a portable big screen, DJ, inflatable games, H-E-B football skills challenges, food sampling and much more.
• Fans can buy the latest UTSA apparel and accessories from Rowdy Campus Store, which will be set up in H-E-B Plaza. Merchandise sales counters are also located inside the Alamodome on the Plaza and Club Level concourses.
• Additional concessions operations have been opened including mixed beverage locations on each open level of the Alamodome. Alcoholic beverages can be carried between levels.
• The first 1,000 UTSA students through the doors will receive a free UTSA fanny pack.
• A customer service text messaging system will be available throughout the UTSA football season. Customers who encounter difficulties with unruly fans or facilities maintenance issues may text 69050 to request immediate assistance from the Alamodome staff. All assistance texts must begin with the word "Alamo" and must include the type of request (i.e., spill or unruly fan) along with the Section, Row and Seat Number of the person requesting assistance.
For more information on the UTSA game day experience, please go to http://goUTSA.com/gameday.
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