UTSA Football Student Ticket Policies & Procedures
Call (210) 458-UTSA (8872) or email ticketoffice@utsa.edu with questions
· Access student ticket account & buy guest tickets
· UTSA game day VIA Metropolitan Transit Park & Ride information
NOTE: The policies and procedures below are current as of June 20, 2016. Policies and procedures are still being developed and are subject to change without notice.
Eligibility
All students currently enrolled at UTSA who pay the athletics fee are eligible to get in free to all home athletics events, including football games.
Seat Location
The UTSA student section at the Alamodome consists of sections 122-131 on the lower level and sections 220-226 on the club level. There are 6,000 seats in the lower level for students and 930 more on the club level. An additional 5,647 seats will be held in the upper level for students for any game that requires the upper level to be open (sections 320-329). Seating for students in these designated student sections is general admission.
Cost
Students are eligible to attend any home football game without charge. Students also may also purchase up to FOUR (4) guest tickets per game for family members and friends to sit in the student section. Student guest tickets cost $10 and may only be purchased by UTSA students for each game individually (no season guest tickets are sold in the student section).
Season Tickets
If students do not want to sit in the student section, they may purchase a season ticket at the UTSA Faculty/Staff rate to get a reserved seat elsewhere in the Alamodome. If students are getting in free to the football game, they must sit in the student section.
Student Ticket Accounts
Students will have secure, personal accounts in the Ticketmaster ticket system from which to (a) manage their account information, (b) track their attendance history and (c) purchase guest tickets. Students will receive an account number and password to access their account on their initial login and they can create a new password after logging on the first time. Students will receive their login information on or around the first week of classes for the semester. Late registrants will receive their information later than that in subsequent reminder e-mails.
Ticket Printing/Attendance Process
For admittance to the Alamodome, students just need their student ID swiped at one of the two designated student entrances, located at the southeast and northwest corners of the facility. Students also may purchase guest tickets at the Alamodome Box Office by showing their ID card.
Guest Tickets
UTSA students will be allowed to purchase guest tickets for family members or friends to allow them to sit in the student section. This is the only way a non-UTSA student can sit in the student section. Even if not arriving with the student, those utilizing student guest tickets must enter through one of the student entrances, which are located at the southeast and northwest corners of the Alamodome, in order to receive a wristband to sit in the student section. These tickets must be purchased by a UTSA student, whether online through their ticket account or in-person at the Alamodome. Students may purchase up to FOUR (4) guest tickets and they are sold at the ticket face value of $10. Guest tickets are non-refundable once purchased.
1. Log onto your account manager by clicking here (your account ID/password combo previously has been e-mailed to you). If you have lost your password, use the email address you designated as preferred in ASAP to retrieve it.
2. After logging in, click on the "Buy Student Guest Tickets" link.
3. Choose the game you want from the list of home athletics events. You can purchase up to FOUR (4) guest tickets for the student section, which is general admission seating.
Refunds/Cancellations
Tickets purchases are non-refundable and they cannot be cancelled after printing.
Alamodome Access
To gain access to the Alamodome on game days, students will need to bring their student ID to one of the two student entrances, which are located at the southeast or northwest corners of the facility. Doors will open 90 minutes prior to kickoff. At the doors, the first 6,000 students will receive a wristband to allow them access to the lower level student section. People with these wristbands will be the only ones allowed in those lower-level sections and ushers will check for the proper colored wristband. Once these wristbands run out, students then will have to proceed to the club level for seating. If necessary, those 930 students also will receive a wristband to designate they have seating on the club level, as opposed to the upper level.
Getting To The Game
Parking at the Alamodome is limited only to fans who have a season pass. There is no parking available on a per-game basis other than ADA spots. Students have two main options for getting to UTSA football games.
VIA Park & Ride — VIA offers park & ride service from several locations throughout San Antonio, including the UTSA Main Campus. The cost for UTSA students is $2.50 for a round-trip ticket (for all others, it is $5). Tokens may be purchased in advance at the Main Campus University Center, Roadrunner Express Store, on VIA’s website or at all VIA Information Centers. VIA also offers park & ride services from UTSA's Downtown Campus on the 100 Primo route for a roundtrip cost of $1.20 for students and $2.40 for others. Click here for all the details.
Downtown Parking — Students also can also park at one of several other downtown lots near the Alamodome and walk to the game. Students planning on tailgating before the game should contact the lot owner ahead of time to determine their tailgating policies.